General Terms and Conditions for the "Partnership Program" Service

1. SUBJECT AND SCOPE OF THE GENERAL TERMS AND CONDITIONS

1.1. These General Terms and Conditions are intended to regulate the terms of the partnership relations between „Jump.BG“ Ltd., hereinafter referred to as the „Provider“, on the one hand, and the respective natural and legal persons, in their capacity as Partners.

1.2. The Partnership Program is a form of contractual cooperation between the Provider and the Partner from the partnership program.

1.3. These General Terms and Conditions are binding on the Provider and the Partners, have an unlimited term and continue to be in effect for as long as the Provider maintains the partnership program.

 

2. PROVIDER DETAILS

2.1. Information pursuant to the Electronic Commerce Act and the Consumer Protection Act:

• Name: „Jump.BG“ Ltd.
• Registered seat and management address: Sofia, Vazrazhdane district, 70 Tsaribrodska Street, floor 4
• Address of carrying out the activity and address for filing complaints by consumers: Sofia, Vazrazhdane district, 70 Tsaribrodska Street, floor 4
• E-mail for correspondence: office@jump.bg
• Tel.: 02 428 8888
• Entry in public registers: UIC 201416377
• Supervisory authorities:
  • Commission for Personal Data Protection
    • Address: Sofia, 2 „Prof. Tsvetan Lazarov” Blvd.,
    • Tel.: (02) 940 20 46
    • Fax: (02) 940 36 40
    • E-mail: kzld@government.bg, kzld@cpdp.bg
    • Website: www.cpdp.bg
  • Commission for Consumer Protection
    • Address: 1000 Sofia, 4A "Slaveykov" Square, floors 3, 4 and 6
    • Tel.: 02 / 980 25 24
    • Fax: 02 / 988 42 18
    • Hotline: 0700 111 22
    • Website: www.kzp.bg

 

3. RIGHT TO PARTICIPATE

3.1. Any natural or legal person who has a registered profile on the website https://www.jump.bg may join the partnership program.

3.2. A natural person who wishes to join the partnership program must be of legal age and have legal capacity. If they are under 18 years of age, a completed and signed declaration from a parent/guardian must be presented. A template of the declaration is provided by the Provider upon request.

3.3. Persons under 14 years of age cannot be included in the partnership program.

3.4. Employees of „Jump.BG“ Ltd., as well as related parties (pursuant to the Commerce Act), are not entitled to participate in the partnership program.

 

4. MANNER OF OPERATION OF THE PARTNERSHIP PROGRAM

4.1. Through its Partnership Program, the Provider gives every Partner the opportunity to connect their account with the accounts of their clients, thereby giving the Partner the ability to manage them. After connecting their account with those of their clients, the Partner receives a commission for the services that their clients purchase, in accordance with these General Terms and Conditions.

4.2. The amount of the commission in the Partnership Program depends, on the one hand, on the number of clients assigned to the Partner's account who have purchased active services, and on the other hand, on the type of purchased services. Clients without a single active service are not included in calculating the amount of the Partner's commission to whom they are assigned. At present, the amount of the commissions is as follows:

4.3. Commissions are accrued upon each payment for a service from the client accounts that are assigned to the respective partner account.

4.4. Commissions are not accrued for services activated by the Partners in their partner accounts.

4.5. Before a client account is assigned to a partner account, the Client must declare written consent for this by sending a message to sales@jump.bg, using the email address with which the client account is registered. With this consent, the Client provides the Partner with full access to control and manage the account.

4.6. The Partner may create a new account for their Client, which account is assigned directly to the partner account. In this case, the Partner receives full access to control and manage the account, and it is not necessary for the Client to declare written consent for this.

4.7. The Client has the right to declare at any time that they wish to terminate the Partner's access to their account. In this case, the accrual of future commissions for the Partner from this client account is terminated.

4.8. The minimum amount for the payment of commissions is BGN 100. In case the commissions for the month are below the minimum amount for payment, they are not paid in the current month, but are accumulated for the following one, until the minimum amount is reached.

4.9. Commissions are paid once a month after an invoice is issued by the Partner in accordance with the monthly report generated by the partnership program.

 

5. RESTRICTIONS AND PROHIBITIONS

5.1. The Partner is required to operate in accordance with Bulgarian and European legislation.

5.2. The Partner must not undermine the prestige and authority of the Provider and its partners, as well as must not present untrue and false facts and statements regarding them.

5.3. The Partner has the right to use the name and trademark of Jump.bg in advertising materials only after prior approval by the Provider.

5.4. The Partner has no right to compare „Jump.BG“ Ltd. and the services offered by it with other companies and the services offered by them.

5.5. Disparaging both Partners and competitors of the Provider is inadmissible.

 

6. TERMINATION

6.1. The contract between the parties may be terminated by the unilateral declaration of will of either party.

6.2. The contract is also terminated in the event of an objective impossibility of either party to perform their obligations.

 

7. LIABILITY

7.1. The Provider is not liable for damages caused by its Partner to clients or other third parties. Each Partner bears responsibility for their own acts and/or omissions.

7.2. In the event that, through their acts and/or omissions, a Partner violates these General Terms and Conditions, as well as in the event that they harm the rights and interests of the Provider and/or its Partners and/or clients, they shall owe compensation in the amount of the damages suffered, as well as the return of the remuneration paid under this partnership program.

7.3. The Partner undertakes to indemnify the Provider and hold it harmless in case of judicial claims and other claims of third parties (whether well-founded or not), for all damages and costs arising from or in connection with:

• failure to perform any of the obligations under these General Terms and Conditions;
• infringement of copyright and related rights or other intellectual property rights.

 

8. PERSONAL DATA PROTECTION

8.1. The Provider takes measures to protect the personal data of the Client pursuant to Regulation (EU) 2016/679 and the Personal Data Protection Act.

8.2. The Provider processes the personal data of the Partners and the Clients on the grounds of Art. 6, para. 1, point "b" of the GDPR – the processing is necessary for the performance of a contract to which the subject is a party.

8.3. The Provider has published the information regarding the personal data it processes and the purposes for which they are processed, as well as all the required information pursuant to Regulation (EU) 2016/679 in the Privacy Policy, available at https://www.jump.bg/en/legal/privacy-policy.

8.4. The Provider is not liable for the content, including personal data, which the Partners and Clients process on the provided virtual space. The Provider does not participate in the decision-making process of the Partners and Clients regarding the personal data they process, on what grounds they are processed, for what purposes and whether they are protected. The Partners, respectively the Clients, take these decisions independently and are responsible individually for their acts and/or omissions.

8.4. In the event that the Provider is notified of the unlawful nature of information used by a Partner, respectively a Client, or is notified by a competent state authority of the unlawful nature of the activity of a Partner or Client, pursuant to Art. 16 of the Electronic Commerce Act the Provider has the right to take immediate action to suspend access to this information or to remove it, without this jeopardizing the security of the information to which the Provider has access.

 

9. FORCE MAJEURE

9.1. The parties are not liable for the non-performance of their obligations in the event of force majeure for the period for which the irresistible force or the fortuitous event lasts. While the irresistible force or the fortuitous event lasts, the performance of the obligations and of the counter-obligations related to them is suspended. The lapse of the obligations in this case does not apply with respect to overdue payments that became due before the occurrence of the force majeure circumstances.

9.2. Irresistible force is understood to mean any unforeseen or unpreventable event of an extraordinary character, arising after the conclusion of the contract. Such circumstances are, the enumeration being non-exhaustive: earthquakes, floods, fires or other natural disasters, epidemics; war, revolution, uprising, riot or other civil events, production or other accidents; terrorist acts; an act of a competent state, regulatory, administrative or judicial authority, by which the performance of the contract may be temporarily suspended or terminated. The actions of third parties beyond the control of the Provider, which have placed the Provider in an objective impossibility to provide the services, are also considered force majeure circumstances.

9.3. The party that is affected by irresistible force must notify the other in writing of the occurrence of the force majeure circumstances, the presumed consequences, as well as of the expected duration of the impossibility to perform its obligations under the contract.

9.4. If, as a result of irresistible force, the performance of the obligations of either party is only partially affected, then this party shall be responsible for the performance of the obligations that are not affected by the irresistible force.

9.5. Any unperformed obligation, the non-performance of which is due to irresistible force, must be performed by the affected party when it becomes possible, after the cessation of the irresistible force, except in the cases where such performance is no longer practically feasible or is not required by the other party.

9.6. If the force majeure circumstances last more than 30 days, either party may terminate the service affected by force majeure without owing compensation, by sending a written notice with return receipt. In this case, the termination does not release the Client from their payment obligations that arose before the date of termination.

 

10. FINAL PROVISIONS

10.1. During the term of the Contract and for a period of 1 year thereafter, each party undertakes to not disclose to third parties and to keep secret facts, information, decisions and data related to the business activity of the other party, provided under conditions of confidentiality or which may reasonably be assumed, according to the circumstances, to constitute confidential information. Each of the parties undertakes to require its employees and subcontractors to comply with the same confidentiality restrictions. The commercial parameters and terms of the Contract constitute confidential information.

10.2. The Client and the Provider undertake during and after the expiry of the period of the contract to not make public the written or oral correspondence conducted between them. The publication of correspondence in printed and electronic media, internet forums, personal or public websites, etc. may be considered making public.

10.3. In the event of a contradiction between these general terms and conditions and the arrangements in a special contract between the Provider and the Client, the clauses of the special contract shall apply with priority.

10.4. The headings in these General Terms and Conditions are used only for convenience and do not have an influence in the interpretation of the individual texts, including the will of the Parties.

10.5. The possible invalidity of any of the provisions of these general terms and conditions shall not lead to the invalidity of the entire contract.

10.6. Clients have access to out-of-court procedures for the resolution of disputes with the assistance of alternative dispute resolution bodies. Competent for disputes regarding tickets purchased online are the general conciliation commissions. You can contact them at https://kzp.bg/bg/pomiritelna-komisiya. You can also seek assistance for the resolution of a dispute through the European Online Dispute Resolution platform here - https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2.

10.7. For matters not settled in these General Terms and Conditions, the provisions of the applicable Bulgarian legislation shall apply.

10.8. The Provider reserves the right to amend these General Terms and Conditions at any time. When a change is made, the updated version of the General Terms and Conditions will be published on the Provider's website https://www.jump.bg and enters into force immediately after its publication. The Provider sends an informational email about the update of the General Terms and Conditions made, and they enter into force 30 days after receipt of the message from the Provider.

 

These general terms and conditions were adopted by Jump.BG Ltd. on 01.09.2023 and enter into force as of 02.10.2023.